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AI Agent for Business Operations

Participants do not leave with slides about agents. They leave with a first working agent, a clear use case, and rules for using it safely.

Basics

  • Length: 1 day (8 hours)
  • Price: from 70,000 CZK ex-VAT per group, or from 18,000 CZK / participant for open seats
  • Format: on-site, custom-built for your team, on demand
  • Max participants: 15
  • Who it's for: operations, sales, marketing, HR, finance, support, PMs, and process owners
  • Prerequisites: one recurring process or scenario people already handle by hand

What you'll take away

  • A first AI agent for a concrete internal scenario.
  • A decision model for when a prompt, skill, or agent is the right tool.
  • A map of inputs and outputs the agent needs to work reliably.
  • Rules for human review, sensitive data, and handoff of results.
  • A backlog of next automations worth solving after the workshop.

Program

Morning: choose the right scenario

Block 1: What an agent means in practice

  • Difference between a chat, template, skill, and agent.
  • Where an agent saves work and where it only adds risk.
  • Examples from internal operations: prep work, document checks, summaries, reports, and drafted replies.

Block 2: Process mapping

  • Participants describe one real process.
  • We mark inputs, decisions, outputs, sensitive data, and points where a human must decide.
  • We choose a scenario small enough for a first build and useful enough for the team.

Afternoon: agent and operating rules

Block 3: Build the first agent

  • We prepare instructions, context, and output format.
  • We test the agent on real or anonymized examples.
  • We improve it based on concrete failures, not first impressions.

Block 4: Use it safely

  • What the agent may and may not receive as input.
  • When the output is a draft, supporting material, or a decision.
  • How to collect feedback and improve instructions over time.

How it fits

If the agent needs internal data or systems, continue with Claude Cowork & MCP. For a broader program, start with AI Use Case Discovery.

Want this training for your team?

Every training is tailored to your team. Tell us about your people, stack, and goals, and we'll come back with a concrete proposal.

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